Hydro Jetting Services Across Texas

Texas calls are answered by phone around the clock, and 15 of the state's biggest cities have their own local page. Because Texas cities draw the line between public and private sewer pipe in different places, each city page explains how that city does it, from Houston's street cleanout to San Antonio's property line.

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By Hydro Jetting USA Editorial Team · Last updated

How do sewer line rules differ across Texas?

There is no single Texas rule. Each city or utility sets its own boundary between the public main and the private line, and the owner is typically responsible for the line on the private side. The exact point changes from city to city.

In Houston, Public Works says cleanouts mark the limits of the city's collection system, and it advises checking the cleanout at the street during a backup. San Antonio's SAWS maintains the lateral from the main to the property line. Austin Water calls the line from the building a private lateral and investigates overflows on private property. McKinney puts the city-owned section between the main and the cleanout, and Fort Worth and Arlington keep service lines on the owner's side. Each city page spells out the local rule. Ask a local pro how it works in your city and book your visit when you are ready.

North Texas and the Dallas-Fort Worth area

DFW is our largest group of Texas pages, with older lines in Dallas and Fort Worth and fast-growing suburbs with newer pipe.

Local pages: Dallas, Fort Worth, Arlington, Irving, Garland, Plano, Frisco and McKinney. We also take calls from DeSoto, Lancaster, Mesquite, Rowlett, Carrollton, Richardson, Allen, Flower Mound, Grapevine, Denton, Lewisville and Prosper.

Houston and the Gulf Coast

The Gulf Coast pairs heavy rain with large restaurant kitchens. In Houston, Public Works reports that 70% of the city's sewer overflows are caused by grease and flushed wipes.

Local pages: Houston and Corpus Christi. Calls also come from Pasadena, Pearland, Sugar Land, Conroe, League City, Baytown, Galveston, Beaumont, Port Arthur, Katy and Lake Jackson.

Central, South and West Texas

From Austin's Private Lateral Program to San Antonio's property line rule and El Paso Water's customer line, the local rules differ a lot in this part of the state.

Local pages: Austin, San Antonio, Laredo, El Paso and Lubbock. We also take calls from Round Rock, Georgetown, Waco, College Station, Bryan, New Braunfels, McAllen, Brownsville, Harlingen, Midland, Odessa, Amarillo and Abilene.

What do Texas sewer problems have in common?

Grease, wipes and moving ground show up across the state. Texas A&M AgriLife explains that clay swells when wet and shrinks when dry, a movement that stresses foundations and can strain buried pipe.

Frisco's public works describes flushable wipes as the fastest growing form of blockage, and Houston Public Works ties most of its overflows to grease and wipes. Roots add to the trouble in older neighborhoods with mature trees. Any of our seven services can be booked in Texas: a stubborn kitchen or laundry drain, a full sewer line cleaning, root cutting, a camera look inside the pipe, restaurant grease lines, an emergency backup or a clogged storm drain. Other states are listed on the areas we serve page.

Map of the Texas service area

Hydro jetting service area: Texas and nearby areas. Calls are answered 24/7 from anywhere on this map.

Frequently asked questions

Who is responsible for sewer lines in Texas?

It depends on the city. In Houston, the cleanout marks the limit of the city's system. In San Antonio, SAWS maintains the lateral to the property line. Austin calls the building line a private lateral and sets owner duties in city code. El Paso, Fort Worth, Arlington, McKinney and Lubbock each describe the split a little differently, so check your city page.

Does Texas clay soil damage sewer lines?

Texas A&M AgriLife explains that clay swells when wet and shrinks when dry, which can stress foundations. Ground that moves this way can also strain buried pipe joints, so older Texas lines may crack or sag. A camera inspection shows whether yours has.

Do Texas restaurants need grease permits?

Many cities regulate grease control. Frisco, for example, says businesses that operate grease traps or interceptors need an interceptor permit. Check with your local utility for the rules that apply to your kitchen.

Are calls answered at night in Texas?

Yes. Calls are answered 24/7 across the state.

Sources

  1. Houston Public Works: Protect Our Pipes
  2. San Antonio Water System: Utility Service Regulations (April 2023)
  3. Austin Water: Private Lateral Program
  4. El Paso Water: Customer Rights and Responsibilities
  5. Texas A&M AgriLife Extension: Soil Storage and Infiltration

Drain or sewer trouble anywhere in Texas? Call now.

Describe the problem, get information about the service and book your visit. Calls answered 24/7.

Call Now: (877) 340-0703

Calls answered 24/7

Call Now: (877) 340-0703