Why does Irving use cameras on its sewer lines, and what does that mean for you?
Cameras are how a utility finds problems before they become backups. According to a City of Irving news release, Irving Water Utilities uses CCTV trucks to inspect at least 250,000 feet of sewer main every year, out of more than 3.5 million feet of main.
That program covers the public mains. The line from your building to the main is a different pipe, and no city camera is looking at it. For an older home, a sewer camera inspection does for your line what Irving does for its own: it can show visible roots, grease, cracks and sags, which helps you decide on a fix before a clog. Ask for a camera pass when you book, and call now.
Who do you call when a sewer backs up in Irving?
Irving Water Utilities takes calls for water and sewer maintenance issues 24 hours a day. They can look at the public side, and if the blockage turns out to be on your private line, a drain and sewer professional clears and cleans it.
A simple check helps: find your cleanout outside the building. If it is dry, the blockage is likely between the cleanout and the house; if it is holding water, it is further along. Sewer line jetting from the cleanout opens and cleans your side, and sewer backup help covers the urgent case.
Who maintains which part of the line in Irving?
Irving inspects its own mains with CCTV trucks and takes sewer maintenance calls around the clock. Ask Irving Water Utilities to confirm where your section begins.
| Piece of the system | Responsible party | Practical meaning for a backup |
|---|---|---|
| Public sewer mains | City of Irving | Its CCTV trucks inspect at least 250,000 feet each year, per a city news release |
| Private line serving your building | Property owner, confirm with the city | No city camera program looks at it |
| Maintenance calls | Irving Water Utilities, 24 hours a day | Call for water and sewer maintenance issues |
What clogs sewer lines in Irving?
Grease, wipes and roots. EPA's inspection manual names grease and tree roots as the primary causes of sewer blockages, and Irving's older neighborhoods give roots many chances to reach aging lines.
Los Angeles County Public Works describes how it happens: roots grow around a sound pipe, but tiny root hairs enter through even a small leak and grow quickly. South Irving and the Heritage District have mature trees and older pipe, while newer areas around Valley Ranch and Las Colinas more often see grease and wipes. Tree root removal and drain jetting handle each.
Which hydro jetting services can you book in Irving?
Every service is available in Irving, whether the job is a Valley Ranch kitchen drain or a Las Colinas office tower.
- Sewer camera inspection as the first step on older homes and before purchases
- Sewer line jetting for the private line behind your cleanout
- Tree root removal for south Irving's mature-tree streets
- Drain jetting for kitchens and laundries in townhomes and apartments
- Commercial grease line jetting for hotel and restaurant kitchens in Las Colinas
- Sewer backup help when a toilet or tub starts overflowing
- Storm drain jetting for office park and shopping center lots
Neighborhoods and nearby cities
Calls come from across Irving, including Las Colinas, Valley Ranch, the Heritage District, North Irving, South Irving and West Irving.
Nearby local pages cover hydro jetting in Dallas, Arlington, Plano and Garland. Help is also available in Flower Mound, Euless, Grapevine, Bedford, Coppell, Farmers Branch, Southlake, Colleyville and Trophy Club. See the Texas page for every city we cover.