What information is collected?
When you visit the website: basic technical data such as your browser type, device, pages viewed, the site that referred you and an approximate location based on your IP address. This is collected through standard web server logs and website analytics tools.
When you call: the phone number you call from, the time and length of the call, the general area your call comes from, and, where permitted, a recording of the call. Calls are handled by our call routing partner so they can reach a local professional.
We do not collect payment details. Any payment for a service is handled between you and the professional who does the work.
How is the information used?
- To connect your call to a local professional who serves your area
- To check call quality and resolve disputes about calls
- To understand which pages are useful and improve the website
- To keep the website secure and working properly
Who is information shared with?
Call information is shared with our call routing partner and with the local professional who receives your call, so they can help you. Website analytics data is processed by analytics providers on our behalf. We do not sell your personal information.
Cookies and analytics
The site may use cookies or similar technology for analytics, for example to count visits and see which pages are used. You can block or delete cookies in your browser settings; the site will still work.
Your choices and rights
Depending on where you live, you may have rights to ask what information is held about you, to ask for it to be deleted, or to opt out of certain uses. To make a request, call the number on this site and ask for the privacy contact.
The terms of use explain our role as a referral service.
Children
This website is meant for adults arranging home or business services and is not directed at children under 13.
Changes to this policy
This policy may be updated from time to time. The date at the top of the page shows when it was last changed.
This policy describes how the site works. It is not legal advice.