What does the Board of Public Utilities say about service lines?
That the landowner owns them. A Board spokesperson said the landowner is responsible for the service line between the building and the main, and that repairs on it are the customer's.
That makes a blockage anywhere on that run the owner's to clear. Sewer line jetting is one approach worth raising with a pro, and a camera inspection can reveal visible roots, cracks or buildup. Get information by phone and book your service.
Why does Cheyenne ask people not to flush wipes?
Because they do not break down. The city has urged residents to keep wipes out of toilets, since they collect in pipes and pumps and cause blockages.
Wipes wrap around roots and grease and build a plug. Drain jetting can scour that buildup, and a camera shows how much has collected.
Who maintains which part of the line in Cheyenne?
The Board's statement splits the system as shown here.
| Piece of the system | Responsible party | Practical meaning for a backup |
|---|---|---|
| Sewer main | Board of Public Utilities | The Board handles problems in the main |
| Service line between the building and the main | Landowner | Repairs are the customer's responsibility |
| Insurance mailers | Not from the Board | The Board says they are sales pitches, not bills |
How do Wyoming's wind and dry clay affect pipes?
Dry ground shrinks and shifts. Cheyenne sits on high plains clay that swells with spring moisture and shrinks in drought, which can offset joints.
Offset joints invite roots from the few trees on older streets, handled by tree root removal. A camera after a wet spring shows visible offsets.
Which Cheyenne properties book jetting?
Lincolnway and Capitol Avenue restaurants, Frontier Days-season lodging and base-area housing.
Kitchens use commercial grease line jetting, while apartment lines use drain jetting.
What should Cheyenne owners know about winter and vacancy?
Houses that sit empty for weeks see low flow, and wipes and grease settle in a line with little water moving through it.
Before the cold season, a camera check of the line is a sensible step for a second home or rental. If a property is vacant, note it when you call, and run water through all fixtures when you return, so a pro can see whether any slow drain is new.
Which hydro jetting services can you book in Cheyenne?
Every service on this site is available in Cheyenne, for Avenues bungalows, Western Hills homes, lodging and restaurants.
- Sewer line jetting on the landowner's line from cleanout to the main
- Sewer camera inspection inside early-1900s Avenues clay
- Tree root removal after high-plains roots reach a joint
- Drain jetting for slow tubs and sinks
- Commercial grease line jetting for Lincolnway and Capitol Avenue kitchens
- Sewer backup help for floor drains that back up in spring melt
- Storm drain jetting for lodging lots and plaza drains
Neighborhoods and nearby cities
Calls come from across Cheyenne, including Downtown, the Avenues, Holliday Park, Western Hills, South Cheyenne, Saddle Ridge and the base's edge.
See the Wyoming page for the state overview. Help is also available in Laramie, Fort Collins, Pine Bluffs, Wheatland, Torrington, Douglas and Casper.