How does Greensboro's backup policy divide main and service line?
By where the blockage is. The city's policy allows reimbursement only when the blockage is in the sewer main and not in the connection to the home's service line, among other conditions. A service-line blockage is the owner's.
That makes finding the location of a clog a practical matter. A plumber or drain pro can run a camera and jet the line from the cleanout, and a recording helps show where the blockage sits. Sewer line jetting clears the service line, and a camera inspection documents the result. Call now and book your service.
What does Greensboro say about backwater valves?
That one is required before reimbursement and that it does not cover service-line blockages. The policy asks the owner to sign a release and agree to install and maintain a backwater valve, which protects against backflow from the main.
A backwater valve and a clear service line do different jobs: the valve stops flow from the main entering the house, while a clean line keeps your own wastewater moving out. The city also suggests checking insurance for a sewer backup rider. Keeping the line clear with drain jetting addresses what the valve cannot.
Who maintains which part of the line in Greensboro?
Greensboro's backup policy and FAQ split responsibility by where the blockage is. The table shows the pieces.
| Part of the line | Who maintains it | What it means when a line clogs |
|---|---|---|
| Sewer main | City of Greensboro | Reimbursement is possible only for backups caused by a main blockage, under policy conditions |
| Service line and connection to your home | Property owner | A service-line blockage is the owner's to clear |
| Backwater valve | Property owner | Required for reimbursement; it does not cover service-line blockages |
What causes service-line blockages in Greensboro?
The city names fats, oils, grease, wipes, sanitary products and other items. EPA's inspection manual also lists tree roots among the primary causes of blockages, and Greensboro's mature trees grow near older lines.
Jetting can scour grease and wipes from pipe walls, and tree root removal is another option where roots are involved. Commercial grease line jetting serves kitchens along Elm Street and Battleground Avenue.
Hydro jetting services in Greensboro
All seven hydro jetting services can be booked in Greensboro, for houses, apartments, restaurants and businesses.
- Sewer line jetting for service-line blockages from grease and wipes
- Sewer camera inspection to record where a blockage sits
- Tree root removal for roots in older Fisher Park and Irving Park lines
- Drain jetting for kitchen and laundry branches
- Commercial grease line jetting for restaurants downtown and on Battleground Avenue
- Sewer backup help for toilets and floor drains that are overflowing
- Storm drain jetting for shopping center lots and private drains
Neighborhoods and nearby cities
Calls come from across Greensboro, including Fisher Park, Irving Park, College Hill, Lindley Park, Westerwood, Starmount, Adams Farm, Southside and Friendly Center.
Nearby local pages cover hydro jetting in Winston-Salem, Durham, Raleigh and Charlotte. Help is also available in High Point, Burlington, Kernersville, Jamestown, Reidsville, Summerfield, Oak Ridge and Gibsonville. See the North Carolina page for every city we cover.