How do the two Indiana utilities differ?
One is a charitable trust utility and one is a city department. Citizens Energy Group runs Indianapolis's sewers, while Fort Wayne's City Utilities is part of local government.
Their published rules also differ: Citizens describes a right-of-way line, and Fort Wayne describes the lateral from the home to the main.
Central Indiana: Indianapolis
A big flat metro with older near-downtown neighborhoods and fast-growing suburbs.
Local page: Indianapolis. Crews also take calls from Carmel, Fishers, Greenwood, Plainfield and Avon.
Northeast Indiana: Fort Wayne
Three rivers, flat ground and early-1900s West Central housing.
Local page: Fort Wayne. Callers also reach us from New Haven, Auburn, Huntertown and Columbia City.
What causes Indiana sewer backups?
Old pipe, roots and wet ground. Flat land and heavy spring rain test drains across the state.
Citizens lists damaged laterals, roots and missing cleanout caps as basement backup causes. That maps onto commercial grease line jetting, drain jetting, sewer line jetting, and storm drain jetting. If you are outside this state, try the areas we serve list.