What does Colorado Springs Utilities say about service lines?
That the customer maintains the whole service line. The backup policy defines it as running from the customer's home to the utility's main and makes the customer pay for damages from service line blockages.
CSU's first move in a backup is to inspect the segment of its main that your property connects to. If the main is clear, the cause sits on your side, and sewer line jetting is a method a drain professional may propose. A camera inspection turns a guess about the pipe into video of it. Call for information about the service and to book a time.
Why keep records of your service line in Colorado Springs?
Because claims turn on where the blockage was. Dated camera footage and a cleaning invoice document the line's condition whichever policy applies.
The 2004 rule asking for recent cleaning proof shows how the city has thought about it before; whether a similar requirement exists today is for CSU to say. Keep invoices anyway, and note which fixtures were slow when the problem began.
Who maintains which part of the line in Colorado Springs?
CSU's wastewater backup policy splits responsibility at the main.
| Part of the line | Who maintains it | What it means when a line clogs |
|---|---|---|
| Wastewater main | Colorado Springs Utilities | CSU inspects the connected main segment first |
| Service line from the home to the main | Customer | The customer pays for damage from service line blockages |
| Claims for damage | Insurer first, CSU if negligent | Customers contact their insurance company first |
How do the foothills affect sewer lines?
Sloped lots and dry, rocky soil change how lines are laid. Black Forest and Rockrimmon sit among pines, while the Westside has older clay pipe.
Pine roots seek moisture near lines, and tree root removal clears roots from joints. On steep lots, a cleanout may be far from the house, and a pro can locate it before work.
What kinds of kitchens and buildings book jetting here?
Downtown and Old Colorado City restaurants, hotels near the Broadmoor and apartment complexes along Powers.
Commercial grease line jetting handles kitchen lines, and drain jetting covers branch lines in apartments and homes.
Which hydro jetting services are available in Colorado Springs?
All seven services are available across Colorado Springs, for houses, rentals, restaurants and resorts.
- Sewer line jetting for the service line from the home to the main
- Sewer camera inspection for older Westside and Old North End laterals
- Tree root removal for pine and landscape roots
- Drain jetting for kitchen and laundry branches in rentals
- Commercial grease line jetting for downtown and Old Colorado City restaurants
- Sewer backup help for toilets and floor drains that overflow
- Storm drain jetting for lots and drains during summer storms
Neighborhoods and nearby cities
Calls come from across Colorado Springs, including Old Colorado City, the Broadmoor, Briargate, Powers, Black Forest, the Westside, Rockrimmon and Fountain Boulevard.
Nearby local pages cover hydro jetting in Denver and Aurora. Help is also available in Fountain, Manitou Springs, Monument, Woodland Park, Security-Widefield and Pueblo. See the Colorado page for every city we cover.